Subscription Limits

What happens when an ABBYY Vantage subscription reaches its limit — the error messages you may encounter, and what each one means.

Once a subscription limit is reached, you can no longer process documents — for example, upload documents or create transactions via the Vantage API. Vantage displays an error explaining why processing failed.

Error Descriptions

Error message	Description
Subscription not found	The tenant does not have a subscription.
Subscription has been blocked	The subscription has expired. Note: Remaining page allowance does not prevent a subscription from expiring.
Skill counters have reached the limit	The named counters have reached their limit — no more pages can be processed using the related skills. The error text names the specific counters. For example: Skill counters General, Licensed Skills, ABBYY.Receipt have reached the limit.
Skill counters not found in the subscription	The subscription does not contain the named counters. The error text names them. For example: Skill counters General, Licensed Skills, ABBYY.Receipt not found in the subscription.
Skill counters have reached the limit, not found in the subscription	Some counters have reached their limit (so no more pages can be processed using the related skills) while other counters are not present in the subscription. The error text names both sets. For example: Skill counters General, Licensed Skills, ABBYY.Receipt have reached the limit, ABBYY.Invoice, ABBYY.PurchaseOrder not found in the subscription.